What to do if your Nintendo Switch won’t charge

The Nintendo Switch is claimed to have 6 hours of gaming battery endurance, however, sometimes you may be frustrated to find that your console won’t charge at all, which significantly affects its user experience. In this article, we’ll walk you through some troubleshooting tips that you can do to fix the problem.

First, you need to know that your Nintendo Switch won’t respond to an adapter immediately because it gets completely drained. Leave the Switch for at least 30 minutes to give the battery enough power to jumpstart the system again. If that still doesn’t help, try the following ways.

Check AC adapter

Check the AC adapter and cable to see if there’s any damage like cuts or frays. If they’re damaged, just make a replacement. It’s most reliable to get an official adapter from Nintendo’s online store, and you can also opt for the high-quality ones from a third-party brand.

If there’s no damage, try resetting the AC adapter by unplugging both ends for about 30 seconds. Then, plug the adapter back into the console. If you were using a power strip, skip it and directly connect to the outlet.

Check outlet

Sometimes the reason lies in the damaged outlet. Try plugging your Switch into a different outlet to see if things get back to normal.

Check USB-C port

Dirt and grime may pile up in the console’s or Dock’s USB-C port, leading to the poor connection of the charging cable. To clean the port, twist a toothpick around a cotton ball or pad until the cotton catches and starts to wrap up around the toothpick. After that, carefully squeeze it into the port and scrape against the inside walls.

Check the dock

If you charge your console in the dock, unplug and replug all the cables to see if they are securely in place. If that doesn’t help, your dock may get damaged. Charge your console directly with the cable for now.

Hard reset the console

If the charging indicator is not showing up on the screen at all, you may need to perform a hard reset. Just press and hold the power button for at least 12 seconds to 30 seconds. After resetting, reconnect the console to the power source.

Get help from Nintendo

If you’ve tried all these methods but still didn’t fix the issue, it’s time to get help from Nintendo. Create an official ticket on Nintendo’s support website and send your Switch in for repairs.

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