Why is My Phone not Charging?

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Why is my phone not charging? The problem occurs in various degrees. Either your phone won’t charge at all when it is plugged in, or it is only charged very slowly (sometimes barely faster than it is discharging). It’s a very common complaint, so here are a few solutions.

1.Remove lint, candy and dust

Will you keep your phone in the pocket of your jeans? If so, lint could be the culprit.

We’ve seen phones with charging ports choked with chocolate after they were chucked in a handbag alongside a packet of sweets. A can of compressed air can blow out the offending irritants and get your USB connection back to normal.

2.Switch cables

The flimsiest part of a charger is the cable, not the adapter that plugs into the wall socket. The easiest way to diagnose a faulty cable is to try a different one and see if that works properly with your device. If it does, you know the original cable was at fault. If it doesn’t, that’s another potential villain we’ve ruled out.

3.Diagnose a dodgy adapter

If the cable doesn’t seem to be the problem, check the wall plug adapter – especially if it’s one where the charging cable can be removed. We’ve encountered issues in multiple chargers where the USB port becomes a little loose after endlessly plugging in and unplugging the cable.

Also check whether the same charger/cable combination works on a different device because this will help you eliminate the possibility that it is your device at fault, rather than the cable or charger. You should also make sure there isn’t a problem with your wall socket.

4.Restarting the Phone via Soft Reset

A restart could be the best option if your phone doesn’t appear to charge when it is turned on.

The system may have crashed, leaving the phone unresponsive when charging. This is a simple solution, but it could resolve any issues with little to no stress. A soft reset usually consists of holding the Power and Volume keys for up to ten seconds to power down the handset.

Once powered down, plug in the phone to see if it charges.

5.Close Background Apps

Closing any unnecessary applications running on your phone should help to boost your charging speed, as well as general battery life.

Some applications (like dating apps and social media) can use a significant amount of battery power while running in the background. If you can bear to be without Facebook and Instagram, you can close background apps by opening the Recent Applications button located at the bottom right of your screen, and swiping right to close the app.

Alternatively, go to,


tap Apps or Applications

and check the Running tab

This will let you see which apps are in use. Tap a specific app and tap Stop to end the process.

This should stop the app entirely until you choose to run it again.

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